1 هفته پیش | کد آگهی: 10433025
دسته‌بندی شغلی
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موقعیت مکانی
تحصیلات
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محل فعالیت
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مزایا
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مهارت ها و زبان ها
پایگاه داده Mysql - پایگاه داده Oracle - کار با Linux - نرم افزار Microsoft Excel
نوع همکاری
سایر اطلاعات
Are you ready to join a dynamic team and take your career to the next level Samaneh Jame SAEI Co is seeking a talented Support Engineer to help drive our success If you have the right qualifications and a passion for IT and problem solving we want to hear from you Requirements Education A minimum of a Bachelor s degree in Computer Science Information Technology or a related field or equivalent relevant experience Technical Skills Proficiency with Linux MySQL Oracle and PL SQL ELK Adaptability The ability to readily adapt to changes in processes procedures and priorities Communication Exceptional communication documentation and training skills Language Upper intermediate English language knowledge Organizational Skills Strong organizational and problem solving skills Time Management Ability to work effectively under pressure with excellent time management and multitasking skills Bonus Skills Experience in supporting enterprise applications is a plus As a Support Engineer at Samaneh Jame SAEI Co you ll play a pivotal role in configuring and maintaining our applications to meet our customers needs Your responsibilities will include Application Configuration Collaborate with customers to configure and customize applications according to their requirements Testing Conduct thorough testing after each application change to ensure performance and reliability Troubleshooting Proactively identify and resolve application issues within defined Service Level Agreements SLAs Ticketing System Utilize our ticketing system to accurately update the status and progress of support tickets Daily Operations Handle day to day operational tasks raised by our customers ensuring a seamless user experience Performance Optimization Maintain and optimize application performance to meet defined standards Prioritization Assess and evaluate the time required to address and prioritize bug fixes and feature requests Collaboration Engage in selected meetings conferences conference calls and planning sessions to contribute to the team s success Monitoring Implement monitoring scripts and set alarms for critical parameters based on standard metrics to ensure application stability If you are a passionate and adaptable individual with a strong technical background and a desire to excel in the IT support field we encourage you to apply for this exciting Support Engineer position Samaneh Jame SAEI Co is an equal opportunity employer and we welcome candidates of all backgrounds and experiences Join us in delivering top notch support to our valued customers and growing your career in a dynamic and collaborative environment تهران تهران جردن تمام وقت سامانه جامع ساعی کارشناس جنسیت تفاوتی ندارد تلکام
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