network operations engineer

توضیحات آگهی

Mission To monitor troubleshoot track and report networks and systems within regions to ensure the integrity of the operation of MTNIrancell Network To monitor control the day to day activities including BSS RAN and Facilities implementation in remote BSC RNC while support the Technical Operations Manager To ensure optimal performance availability and maintenance of the RAN Radio Access Network infrastructure including 4G LTE and 5G technologies To enforce SLA on Managed Service providers and ensure on time resolution of request to avoid downtime and other NW problems Roles Responsibilities To communicate and keep resolution track of technical details related to issues with the MTNIrancell Network Maintenance team technical support organizations vendors and management teams To provide proactive network monitoring and follow established procedures when responding to network alarms and events To provide awareness of quality and safety within the region and ensure compliance based on international standards To ensure RAN BSS and facilities equipment in remote BSCs RNCs are operational and support to escalate for troubleshooting and follow up with respective vendors or parties based on SLAs OLAs both internally and externally To ensure regional installations are within the MTNIrancell agreed standards and that the remote BSC radio environment is kept clean and tidy To monitor the Network RAN performance against national and vendor KPIs SLAs To submit operational issues for the MTNIrancell Network maintenance team and ensure a successful resolution To follow up on issues raised by the vendor within the related trouble ticketing system and ensure a successful resolution To support the Regional Operations Manager in coordinating the vendors and related project managers for the rollout To follow up with vendors on any related outstanding issues and ensure a successful resolution To maintain ongoing communication within the team of regional engineers and externally to keep all stakeholders aware of relevant known issues and steps being taken To support the Regional Operations Manager in meeting the objectives of the Region and to meet the national and vendor KPIs in a broader perspective To provide a detailed report of network status to the Regional Operations Manager and Senior Management as per instructions To coordinate and troubleshoot network events pushing internal teams and external vendors to meet the challenges in providing a continuously superior quality network and satisfy the needs of MTNIrancell customers RAN Specific Responsibilities o To monitor and optimize RAN performance metrics e g call drop rates handover success rates signal quality and take proper action o To arrange with optimization team for drive tests and analyze results to identify coverage and capacity issues o To monitor and ensure issue free RAN configuration parameters e g antenna tilt power settings frequency planning o To troubleshoot and resolve RAN related faults e g cell outages hardware failures o To plan and execute RAN software upgrades in coordination with vendors o To perform preventive maintenance on RAN equipment e g cleaning inspections testing o To ensure RAN sites comply with technical and safety standards o To monitor and optimize energy consumption of RAN equipment o To collaborate with RF planning and core network teams for end to end network performance Job Requirements Education B S degree in in Technology Systems Telecommunication Management Information Technology Electronics or related discipline Experience Minimum of 3 years experience in an area of specialization with experience in supervising others Experience working in a medium organization Experience in telecommunication a technical organization that support network operations and operational experience including creation of processes and project management is preferred Hands on experience in RAN operation and maintenance including troubleshooting optimization and performance monitoring مازندران بابل تمام وقت خدمات ارتباطی ایرانسل کارشناس جنسیت تفاوتی ندارد تلکام