استخدام senior crm & lifecycle specialist

توضیحات آگهی

About the Role
We re looking for a hands on Senior CRM Lifecycle Specialist to own and execute Kebrin s CRM and lifecycle initiatives from segmentation and automation to campaign execution retention and reactivation
You ll also work closely with Marketing to turn campaigns promotions and business priorities into targeted CRM initiatives
What You ll Do
Own lifecycle journeys from Signup KYC Deposit Trade Retention Reactivation
Build user segments based on behavior value and lifecycle stage
Design build and optimize automated CRM journeys
Execute targeted campaigns across Push SMS and CRM channels
Drive activation retention churn prevention and win back initiatives
Work with Marketing to execute campaigns through CRM
Use user data to proactively identify new CRM opportunities
Analyze campaign performance and continuously optimize results
Must Have
Hands on experience with CRM Marketing Automation tools
Strong knowledge of Segmentation Lifecycle Retention Churn Reactivation
Ability to independently build and execute CRM campaigns and automations
Working knowledge of SQL and user level data analysis
Strong analytical and A B testing mindset
Experience with high frequency digital products Fintech Crypto Trading experience is a plus
Key KPIs
Activation Retention Reactivation Churn Active Traders Trading Volume Revenue
شرکت صرافی ارز دیجیتال کبرین Kebrin Crypto Exchange
دسته بندی پشتیبانی و امور مشتریان
نحوه همکاری تمام وقت
نوع همکاری حضوری
مدرک تحصیلی مهم نیست
سابقه کار سه تا شش سال
حقوق توافقی
جنسیت مهم نیست
مهارت ها CRM retention ارتباط با مشتری
شهر تهران تهران