استخدام senior sales manager

توضیحات آگهی

Sales Manager
ETE Shop Tehran Full time On site
About ETE Shop
ETE Shop is a cross border e commerce brand that imports international fashion footwear and beauty brands for Iranian customers We sell through a 200k follower Instagram page and our website and handle over 15 000 customer conversations every month
About the role
Most of those conversations never become orders The Sales Manager owns the part of the business that turns conversations into revenue the sales strategy the team the CRM the follow up process and the handoff between our AI assistant and human agents You report directly to the CEO and have full authority over how the sales function is designed and run
Responsibilities
Strategy
Map every lead entry point Instagram DMs WhatsApp website other channels and how leads currently flow and leak
Design the sales strategy lead qualification criteria channel handling rules follow up cadence AI to human handoff upsell and repeat purchase approach
Define the processes and metrics required to execute the strategy
Tools and team
Specify and set up the CRM pipeline stages tagging automations and reporting
Assess the current sales agents against the strategy and recruit the people needed to execute it
Build sales scripts objection handling and upsell cross sell playbooks
Design the team s incentive structure
Train the team on the new process and tools
Execution and ownership
Own three numbers and report on them every week from system data lead to purchase conversion rate average order value and repeat customer share of revenue
Run the daily operation of a team of 18 22 sales agents and ensure no qualified lead goes unanswered
Coach agents run weekly performance reviews and lost deal reviews
Identify where leads leak in the funnel and fix it
Report weekly to the CEO status on the numbers blockers and what you need
Requirements
Minimum 5 years of experience managing a B2C sales team of 6 or more direct reports
You have built a sales process or team from scratch or rebuilt a broken one and can describe before and after
Proven ownership of a revenue or conversion target with numbers you can show
Hands on CRM experience you have designed or restructured a pipeline not only used one
Comfortable reading funnel data and making decisions from it
Able to hire coach and when necessary replace people
Full time on site availability in Tehran
Nice to have
Experience with Instagram WhatsApp or other chat based sales
Experience managing AI assisted customer conversations
Background in fashion beauty or consumer goods
What we offer
Direct line to the CEO and real decision making authority over the sales function
The mandate and budget to build the team you need
Base salary plus commission tied to the three numbers above
Weekly 15 minute check in instead of daily supervision
A fast moving company where results are visible within weeks
شرکت اِتِ Ete
دسته بندی فروش و بازاریابی
نحوه همکاری تمام وقت
نوع همکاری حضوری
مدرک تحصیلی مهم نیست
سابقه کار سه تا شش سال
حقوق توافقی
جنسیت مهم نیست
مهارت ها فروش و بازاریابی اصول و فنون مذاکره مدیریت فروش
شهر تهران تهران